Terms of use and privacy

The information available on or through this website is intended to provide general information to the public. We may change, delete, add to, or otherwise amend information contained on this website at any time, without notice.

While we have taken all reasonable measures to ensure the quality and accuracy of the information on our website, we make no warranty, express or implied, nor assume any legal liability or responsibility for the accuracy, correctness, completeness or use of any such information, nor represent that its use would not infringe on privately owned rights.

You may access third party content via links to other websites from this website, or through use of our social media (including retweets, @mention, our following of individuals or organisations on social media, or our reposting of information by other social media users). We neither endorse the information, content, presentation, or accuracy of such third party content, nor make any warranty, express or implied, regarding such information. We do not accept liability for the accuracy of content or information of any third party website or content you may access via hyperlink from our website or our social media.

Nothing contained on this website is, or shall be relied on as, a promise or representation as to the past or future by the New Zealand Government or us.

The content of this website should not be construed as legal, business or tax advice and we recommend users of this website should take advice from a qualified professional before undertaking any action following information received from this website.

Any reference to any specific commercial product, process, or service by trade name, trademark, manufacture, or otherwise does not constitute an endorsement, recommendation, or favouring by the New Zealand Government or us.

Each page on this website must be read in conjunction with this disclaimer and any other disclaimer that forms part of it.

This privacy statement applies to information collected through this website that identifies you (‘personal information’). Our privacy policy applies to all personal information collected by the Real Estate Authority.

Privacy statement

The purpose of this privacy statement is to let users of this website know when we may collect personal information and what will be collected.

No need to provide personal information

You can use this website without providing any personal information.

Where you choose to voluntarily provide personal information (for example, through social media, calculators, checklists or email requests) we will only use that information for the purpose for which you provide it and for detecting abuse of this website.

Collection of personal information

We may ask or require you to provide some personal information when you complete an online form (for example, the online complaint form). As part of our online processes, there may be other information that is required to be supplied. Failing to provide such information may reduce or make unavailable some services we provide to you.

Collection of statistical information

We may collect statistical information about your visit to this website to help us improve this site. This information is aggregated and non-personally identifying. It may include:

• your IP address;
• the search terms you used;
• the pages you accessed on this website and the links you clicked on;
• the date and time you visited this website;
• the referring site (if any) through which you clicked through to this website;
• the device you used to access this website;
• your operating system (e.g. Windows, Mac OSX);
• the type of web browser you use (e.g. Internet Explorer, Google Chrome, Mozilla Firefox); and/or
• other incidental matters such as screen resolution, the release of your installed Flash version and the language setting of your browser.

Cookies

Browser or 'web' cookies are small text files that are sent by a website and stored on your computer's hard drive. Cookies are generally used to improve your experience of a website (eg, by remembering preferences you have set) and to track site usage.

We do not use cookies on this website to gather any personally identifiable information. We use cookies to gather data about trends in site usage using a tool called Google Analytics. We also use cookies to gather data about your site usage for marketing purposes, in platforms such as Google Ads, Facebook Ads and Outbrain.

You can read Google's privacy statement, and access a Google Analytics opt-out tool, at the Google Privacy Center. You can read Facebook's privacy statement, and access their opt-out and marketing preferences, inside your Facebook account. You can read the Outbrain privacy policy and their opt-out options on their website.

You can also manually disable cookies at any time — check your browser's 'Help' to find out how (disabling cookies will not affect your ability to use this website).