The real estate agent works on your behalf, so it’s important to choose someone you feel comfortable with. The agent works for you and your listing agreement will outline how and when they are paid.
Check that any agent you are dealing with is licensed, even if it is someone you know or who has been recommended by a friend. It is illegal to carry out real estate agency work without a licence. The Real Estate Authority has a public register of all people licensed to do real estate agency work. It also has information about any recent complaints upheld against the agent.
To help protect New Zealand’s reputation and economy from money laundering activity and financing terrorism activity, real estate agents must confirm your identity, including your date of birth, and know your address details before you sign an agency agreement with them. Even if you have been a client for a long time, the agency may need to ask you to confirm that you are who you say you are. You can read more about this on the Department of Internal Affairs (DIA)(external link) website.
You should discuss everything with the agent carefully before you sign an agency agreement. The REA publishes a guide to help understand the agency agreement, and we recommend reading the guide early in the selling process. The agent must also give you a copy of the guide before you sign an agency agreement.
Download the guide to agency agreements. [PDF, 275 KB]
Read more about selling with an agent here.
How to find a real estate agent
- Get recommendations from friends, family or work colleagues.
- Google agents to see online reviews and testimonials.
- Find a licensed real estate agent on REA’s public register(external link).
Planning on selling privately?
Some sellers may not use an agent — if you are deciding to sell privately you can learn more here.
You can also read more about selling your property privately here.